FAQs
- How long is delivery? “Our usual delivery time is 3-5 working days although this may differ in busier periods”
- I have a problem with my order “Please send an email to info@naturalremedycompany.com and we will deal with your problem as soon as possible. We aim to respond to your email within 24 hours”
- Do you sell gift vouchers? “At the moment we do not currently offer gift vouchers, although this may be something we offer in the future”
- Which countries do you ship to? “At present we ship to mainland UK”
- What is your returns policy? “Please refer to our Returns sections, This will explain our returns policy”
- How can I amend my order? “If you wish to try and amend your order please email us at info@naturalremedycompany.com. We will try our best to amend it if it has not already been packed/shipped”
- I have not received my order confirmation email? “Please allow a few hours for your order confirmation to come through if you have not received it straight away. If you still have not received it after that time please email us at info@naturalremedycompany.com and we can look into this for you”